With Veeam Endpoint Backup FREE we introduced a new way of providing support for a free product: just click the Technical support button and fill the case directly from the Endpoint’s user interface. Just make sure you use the search engine before posting a new message -) Technical support Aside from the feedback which we like to receive, you can find thousands of real end users sharing their experience, workarounds, performance metrics and such. This option will pop up the Veeam Community Forums ( ) page in your web browser and it’s the best way to submit a feedback regarding the existing functionality, request a new feature or improvement, or simply ask for a help.Īs I’ve mentioned before we really care about end user’s feedback, so if you want to get in touch directly with R&D team – this is a right place.

The one of the hidden gems: just press “F1” while any product’s wizard or control panel page is active, and you will be automatically redirected to the corresponding Online Help Center’s article where you will find the information about the topic you might be interested in.

However, sometimes it is easier to… Just press the F1 button! The web page is going to be opened in your default web browser ( Endpoint Datasheets and Guides). Simply redirects you to the Veeam Help Center where the best user manuals, product guides, release notes and other useful materials are located. If you need help, all the options available to you are conveniently listed in the Support tab of Veeam Endpoint Backup’s Control Panel: Some legal information on Veeam support support can be downloaded by clicking this link and its worth checking out. This does not mean your submissions will go nowhere: every single case is still carefully reviewed by our Support, Quality Assurance and Product Management. Let’s make sure we are on the same page from the very beginning: free product support is provided on best effort basis, which means there is no SLA on responses like with regular support for our paid products. Here at Veeam we value customer feedback and moreover it’s one of the main motivation factors to keep making best backup solutions.

We like to do more, even for a free product. Usually free product comes without support at all. Veeam Endpoint Backup FREE as the name implies is a free solution: you can download and install it at no cost.

Ch.12 – Support for Veeam Endpoint Backup FREEĬh.14 – Moving your backups to a different location

Veeam endpoint backup review